Superdrug Reviews

Superdrug.com is known for a wide range of products and services that cater to beauty, health, and wellness needs. Among the popular products are those related to skincare, makeup, fragrance, and hair care. The website features trending items that align with the latest beauty trends, often highlighted in their 'Trending Right Now' section. Superdrug also offers health services such as an online doctor, aesthetic clinics, and a health clinic. Additionally, the Superdrug Mobile service provides unlimited options for customers. For convenience, there's a free Order & Collect service, and the Health & Beautycard allows customers to collect points and enjoy benefits. The store frequently updates its offerings with new launches and top deals to provide value to its customers.

Superdrug.com accepts a variety of payment methods to provide convenience to its customers. Shoppers can securely pay using major credit or debit cards, and Apple Pay on Apple devices. The site has recently updated its checkout experience, and as a result, PayPal is no longer available. This change was made to simplify the ordering process and to allow for further improvements to the website. Customers can also redeem points from their Health & Beautycard as part payment for their purchases. It's important to note that once an order is placed, the payment method cannot be changed, and voucher codes must be entered at the time of placing an order.

Superdrug.com provides a return policy where customers can return items within 28 days of receipt if they are unused and in resalable condition. This excludes perishable items, medicines, personalized items, and sealed products not suitable for return due to health or hygiene reasons if unsealed after delivery. Returns can be made to a local store or via post office using a completed online form found on the Royal Mail website. It's important to obtain a printed proof of postage. For products sold and shipped by a third-party seller on the Superdrug Marketplace, returns must be sent directly to the seller. The cost of returns is borne by the customer unless specified otherwise by the seller. As for the shipping policy, standard delivery is free for Health & Beautycard members with a minimum spend of £20, and for non-members with a minimum spend of £25. Otherwise, a delivery fee of £4.50 is charged. Returns by post are free using a Royal Mail freepost return label, but for online returns exceeding weight and size limits, standard Royal Mail charges apply. Refunds are issued in the original payment method within 3 to 5 business days, although credit card refunds may take longer. Shipping fees and other handling charges are not refunded.

To become a Superdrug member, one can pick up a free Health & Beautycard from a local Superdrug store and register it online. Alternatively, a registration form can be completed in-store. Once the card is registered, it can be used for both in-store and online shopping at Superdrug, and points can be earned and paid with. It is necessary to be at least 12 years of age to register and use a Health & Beautycard. For those under 16 years of age, consent from a parent or guardian is required to sign up and receive marketing communications. Registration can also be done on the Superdrug website, and if already a member, automatic access to VIP Rewards is granted, which might include app-only offers, suggesting the download of the free Superdrug app for iOS or Android.

Superdrug offers a diverse selection of popular fragrances for both men and women. The range includes timeless classics, latest celebrity fragrances, and big name brands. Some of the featured brands are Yves Saint Laurent, with iconic scents like Black Opium and Libre, Prada, known for its Luna Rossa Collection for men and Paradoxe Eau de Parfum for women, and Viktor & Rolf, with the bestseller Flowerbomb perfume and its male equivalent Spicebomb. Superdrug also highlights new and trending scents in their collection, ensuring customers have access to the latest in fragrance fashion.

Superdrug.com allows customers to use gift cards for purchases. One can check the balance of any Superdrug Gift Card on the website. eGift Cards are available for purchase online and can be used to buy qualifying products and services both online and in UK Superdrug stores. To use an eGift Card in-store, the barcode found on the eGift card email must be presented at the till. eGift Cards can be bought in any value up to £100 and are delivered via email. They can be used in full or part payment, and any remaining balance may be used for future purchases. The balance on eGift Cards must be used within 24 months of purchase, and this period may be extended in certain circumstances, such as when a refund is made to the eGift Card. It's important to keep eGift Cards secure, as they cannot be replaced if lost, stolen, or damaged..