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Superdrug Reviews

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About Superdrug

Superdrug.com is a retailer that offers a wide array of health and beauty products. The product range includes make-up, skincare, fragrance, hair care products, and electricals. Additionally, the site provides health services such as online doctor consultations and aesthetic clinics. Customers can also benefit from Superdrug's own brand of vitamins and accessories, and take advantage of services like free order and collect, health clinic appointments, and Superdrug mobile for unlimited mobile services. The company also supports charitable causes, such as Marie Curie frontline nurses, and offers a virtual shopping experience. For students, there's a 10% discount available, enhancing the shopping experience for a younger demographic..

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Superdrug Customer Reviews (5)

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Leifur Hrafnkelsson
Leifur Hrafnkelsson
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Feb 11, 2023
Naoma McClain
Naoma McClain
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Feb 11, 2023
Edith Doster
Edith Doster
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Feb 9, 2023
Bryan Donohue
Bryan Donohue
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Feb 6, 2023
Evie Hills
Evie Hills
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Feb 6, 2023

Superdrug Customer’s Q&A

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Superdrug Features and Benefits

Superdrug.com offers a variety of features and benefits:

Key Features:

  • Wide Range of Products: Superdrug offers a vast array of beauty and health products.
  • In-Store Services: Superdrug has over 830 stores across the UK and Republic of Ireland, including 200 in-store pharmacies.
  • Online Doctor Services: Superdrug provides online doctor services for a range of healthcare needs.
  • Health Clinics: Superdrug has 85 health clinics that offer services like travel vaccinations, occupational health services, health checks, and blood tests.

Benefits:

  • Health & Beautycard: Superdrug offers a loyalty scheme where customers can collect and redeem points online and in-store.
  • Special Clubs: Superdrug has special clubs for parents and people over 60, offering additional benefits.
  • Discount Card: Employees enjoy a discount across thousands of products and in-store services.
  • Wellbeing Benefits: Superdrug provides a range of wellbeing benefits to its employees, including holiday entitlement and pension.

These features and benefits make Superdrug a popular choice for customers seeking accessible beauty and health products. It's always a good idea to explore the website and see what Superdrug has to offer. Happy shopping!

About Superdrug.com Payment Method?

Superdrug.com accepts a variety of payment methods to provide convenience to its customers. Shoppers can securely pay using major credit or debit cards, and Apple Pay on Apple devices. The site has recently updated its checkout experience, and as a result, PayPal is no longer available. This change was made to simplify the ordering process and to allow for further improvements to the website. Customers can also redeem points from their Health & Beautycard as part payment for their purchases. It's important to note that once an order is placed, the payment method cannot be changed, and voucher codes must be entered at the time of placing an order.

Superdrug FAQs

FAQ

Superdrug Alternatives

Here are the top 10 alternatives to Superdrug.com:

  1. LloydsPharmacy.com
  2. Savers.co.uk
  3. HollandandBarrett.com
  4. Boots.com
  5. SimpleOnlinePharmacy.co.uk
  6. ChemistDirect.co.uk
  7. Walgreens.com
  8. CVS.com
  9. Nordstrom.com
  10. Content Beauty/Wellbeing

These online stores offer a variety of products similar to Superdrug, including health and beauty products, prescriptions, and more. They also provide online and in-store shopping options. It's always a good idea to compare prices and services across different platforms to find the best deals. Happy shopping!

FAQ

How To Open A Superdrug Account?

To open an account on Superdrug.com, follow these steps:

  1. Visit the Register Page on Superdrug.
  2. Fill in the mandatory fields.
  3. Provide your Email address.
  4. Confirm your email address.
  5. Create a Password and Confirm Password.
  6. If you have a Health & Beautycard, add it. Otherwise, you can choose to create a Digital Health & Beautycard or continue without one.
  7. You need to be at least 12 years of age to register and use a Health & Beautycard.
  8. Select your Gender.
  9. Provide your Date of birth.
  10. Proceed to step 2.

Remember, registering will make your checkout process easier in future. Once entered, your details will be stored in your account and you will not have to re-enter them again when you make your next order.

FAQ

Can I return items I purchased from Superdrug?

Yes, you can return any unused and resalable items to Superdrug within 28 days of receipt for a refund.
FAQ

How will I know when my refund has been processed by Superdrug?

Superdrug will send you an email to notify you when the refund has been processed. The process could take up to 5 working days for the credit to appear on your account.
FAQ

What is the refund policy for Superdrug Own Brand purchases?

If you’re not 100% happy with your Superdrug Own Brand purchase, you can receive a refund and even get 25% off your next Own Brand purchase.
FAQ

What happens if Superdrug cancels items from my order?

On rare occasions, Superdrug may have to cancel items from orders due to stock levels or damage. They will always notify you via email if this occurs.
FAQ

About Superdrug.com Popular Products and Services?

Superdrug.com is known for a wide range of products and services that cater to beauty, health, and wellness needs. Among the popular products are those related to skincare, makeup, fragrance, and hair care. The website features trending items that align with the latest beauty trends, often highlighted in their 'Trending Right Now' section. Superdrug also offers health services such as an online doctor, aesthetic clinics, and a health clinic. Additionally, the Superdrug Mobile service provides unlimited options for customers. For convenience, there's a free Order & Collect service, and the Health & Beautycard allows customers to collect points and enjoy benefits. The store frequently updates its offerings with new launches and top deals to provide value to its customers.

FAQ

Superdrug.com Return Policy?

Superdrug.com provides a return policy where customers can return items within 28 days of receipt if they are unused and in resalable condition. This excludes perishable items, medicines, personalized items, and sealed products not suitable for return due to health or hygiene reasons if unsealed after delivery. Returns can be made to a local store or via post office using a completed online form found on the Royal Mail website. It's important to obtain a printed proof of postage. For products sold and shipped by a third-party seller on the Superdrug Marketplace, returns must be sent directly to the seller. The cost of returns is borne by the customer unless specified otherwise by the seller. As for the shipping policy, standard delivery is free for Health & Beautycard members with a minimum spend of £20, and for non-members with a minimum spend of £25. Otherwise, a delivery fee of £4.50 is charged. Returns by post are free using a Royal Mail freepost return label, but for online returns exceeding weight and size limits, standard Royal Mail charges apply. Refunds are issued in the original payment method within 3 to 5 business days, although credit card refunds may take longer. Shipping fees and other handling charges are not refunded.

FAQ

How can I become a Superdrug member?

To become a Superdrug member, one can pick up a free Health & Beautycard from a local Superdrug store and register it online. Alternatively, a registration form can be completed in-store. Once the card is registered, it can be used for both in-store and online shopping at Superdrug, and points can be earned and paid with. It is necessary to be at least 12 years of age to register and use a Health & Beautycard. For those under 16 years of age, consent from a parent or guardian is required to sign up and receive marketing communications. Registration can also be done on the Superdrug website, and if already a member, automatic access to VIP Rewards is granted, which might include app-only offers, suggesting the download of the free Superdrug app for iOS or Android.

FAQ

What are the popular fragrances on Superdrug?

Superdrug offers a diverse selection of popular fragrances for both men and women. The range includes timeless classics, latest celebrity fragrances, and big name brands. Some of the featured brands are Yves Saint Laurent, with iconic scents like Black Opium and Libre, Prada, known for its Luna Rossa Collection for men and Paradoxe Eau de Parfum for women, and Viktor & Rolf, with the bestseller Flowerbomb perfume and its male equivalent Spicebomb. Superdrug also highlights new and trending scents in their collection, ensuring customers have access to the latest in fragrance fashion.

FAQ

Can I use gift cards on Superdrug.com?

Superdrug.com allows customers to use gift cards for purchases. One can check the balance of any Superdrug Gift Card on the website. eGift Cards are available for purchase online and can be used to buy qualifying products and services both online and in UK Superdrug stores. To use an eGift Card in-store, the barcode found on the eGift card email must be presented at the till. eGift Cards can be bought in any value up to £100 and are delivered via email. They can be used in full or part payment, and any remaining balance may be used for future purchases. The balance on eGift Cards must be used within 24 months of purchase, and this period may be extended in certain circumstances, such as when a refund is made to the eGift Card. It's important to keep eGift Cards secure, as they cannot be replaced if lost, stolen, or damaged..

FAQ

Can I amend an order at Superdrug I've already placed?

No, once an order has been placed, it cannot be amended.

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